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A group facilitator helps kick start conversation and creates a safe environment for open dialogue. A good discussion can begin with a well thought out question. Let’s talk about two types of questions:

Open Ended and Closed Ended

A Closed Ended Question can be answered in just a word or two: How many years have you been at your company? The participant can answer, “Five” and no conversation ignites.

An Open Ended Question invites a longer answer and encourages discussion: What was your experience like as a new hire at your company? This questions invites the person to tell a story.

To engage your group in a discussion, present an open ended question.