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Services Creative Customer Service
This multi-dimensional class is for those on the customer service front lines. In a teambuilding environment, members create their own visual definition of customer service. Next, through the use of positive storytelling, best practices are analyzed. Participants learn the three needs that every customer must have satisfied. Then the class learns and practices how to deal with tricky customers. Lastly, they are brought through an exciting brainstorming and goal setting session. |
